You are not expected to make any decisions during our free consultation. In fact, I encourage clients to take time to reflect on our conversation and decide if they are ready to commit to therapy prior to signing up.

I will check-in with you via email 2 days after our session, to see if you have any questions or ready to get started.

If you decide to start therapy, I will email you a welcome pack with detailed information about the practice, as well as intake and consent forms.

We will then book our first paid session.

I am based in Brisbane, Australia and I offer online consultations to clients around the world. I am quite flexible with availability, including after business hours and weekends.

Session packages are available at discounted rates:

• 5 sessions at 5% discount

• 10 sessions at 10% discount

Students and pensioners are also eligible for a 10% discount.

I also work with individuals with NDIS cover and referrals. Please contact me via email or phone to discuss your plan and fees.

e: jaime.sabino@roottherapy.com.au

Our sessions will be 100% online. They will take place via Google Hangouts, a fully secure and HIPAA-compliant platform.

Yes you can, however, please note that to cancel or reschedule an appointment, you are expected to let me know at least 48 hrs before your appointment. Cancellations with shorter notice mean you are still responsible for the full payment of the missed session.

If I have availability to reschedule sessions within the same week, I won’t charge for a missed session.

Your session fees are due on the day of your session.

You will be able to pay via direct debit or bank transfer.

A tax invoice will be emailed to you after our session.

Your first few sessions will be of 90-minutes. This is because we will start with Root-Cause therapy sessions to dive deep into the root cause of your limiting beliefs and you will see that these sessions tend to go to 90 minutes.

Depending on your goals, needs, and availability, you may feel like 60-minute sessions are more suitable for you. You will be able to bring this up to me in our sessions at any time.